Privacy policy

Privacy Policy

Effective Date: August 2, 2026

Welcome to ZoraFit ("we," "our," or "us"). At zorafit.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By accessing or using https://zorafit.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referral Source

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify payments

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Respond to customer inquiries

  • Comply with legal obligations

  • Send promotional emails and offers (only if you have opted in)

3. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments are securely processed through trusted third-party payment gateways. These providers handle your payment information according to their own privacy and security policies.

4. Cookies

Our website uses cookies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

  • Payment gateway providers

  • Shipping and courier partners

  • Website hosting providers

  • Marketing and analytics service providers

  • Government authorities when legally required

All third-party partners are expected to protect your information.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no method of internet transmission is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send:

  • New product launches

  • Exclusive offers

  • Discount coupons

  • Sale notifications

You may unsubscribe at any time using the unsubscribe link included in our emails.

8. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Delete your account (subject to legal and business requirements)

  • Withdraw marketing consent

To make a request, please contact us using the details below.

9. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain transaction records

  • Meet legal and tax obligations

  • Resolve disputes

10. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment gateways

  • Courier partners

  • Social media platforms

  • Analytics tools

These services have their own privacy policies, and we encourage you to review them.

11. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Consent

By using zorafit.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.